If you can no longer attend your scheduled concert date you may exchange your tickets into another performance by using the form below or calling the Box Office at 303.623.7876 during business hours.
As a benefit to our Subscribers there is no fee to exchange tickets, unless you are exchanging lower priced tickets for more expensive tickets.
Non-Subscribers may exchange tickets for a $5 per ticket fee in addition to any difference between the values of your exchanged tickets. If you use the online exchange form a Patron Services Associate will call you for payment before processing your request.
To exchange your tickets, you’ll need your Customer ID Number, which can be found on the front of the ticket in the lower left corner above your name.
All exchanges are subject to availability and seat locations cannot be guaranteed. Online exchanges must be made the day before your scheduled concert date. If you would like to exchange your tickets into a concert that is taking place today, please call the Box Office at 303.623.7876 to make your exchange.
The total of you order (before fees and taxes) will be added to your account. On-account credit must be used during the performance season in which it was accrued. The performance season ends on June 30.