Testing Page

Effective on March 14, audience members will no longer be required to show proof of COVID-19 vaccination or a negative test to attend performances, and the wearing of masks in Boettcher Concert Hall will be optional. Please refer to the CDC’s masking recommendations for each COVID-19 community level.

CDC MASK RECOMMENDATIONS

We are committed to the health, safety and peace of mind of our audiences. If you are concerned about attending, please contact our Box Office at (303) 623-7876 or at tickets@coloradosymphony.org before your scheduled performance(s) to discuss options, from possible seating adjustments, to flexible exchanges, on-account credits, and returns.

Please Note: We are not able to offer exchanges or refunds on past performances.

Enhanced Sanitization & Cleanliness Procedures at Boettcher Concert Hall:

• Global Plasma Solutions’ Needle Point Bipolar Ionization technology has been installed in the Boettcher Concert Hall HVAC system to clean indoor air. Visit globalplasmasolutions.com/how-it-works to learn more.
• Contactless sanitization stations placed throughout the lobby.

All of our policies are regularly reviewed and updated if needed, including our COVID-19 policies. Throughout the pandemic, we have monitored regional COVID-19 data and followed the guidance of the CDC and our partners at UCHealth, as well as public health and government officials, to implement mitigation protocols that provide a safe and comfortable environment for the enjoyment of live, symphonic music. We will continue to monitor conditions and may adjust our protocols if circumstances change.

You are welcome to bring drinks purchased at one of the bars into all concerts. Food is not allowed in the Hall, including food purchased in the Lobby. Please be courteous to your fellow concertgoers while consuming your beverages so as not to disrupt the concert.

For a complete list of permitted and prohibited items at Boettcher Concert Hall, please visit the Arts Complex website.

LEARN MORE

• We are committed to the health, safety and peace of mind of our audiences. If you are experiencing COVID-19 symptoms, have been exposed to someone with COVID-19 or feel uncomfortable attending, please stay home and contact our Box Office for ticket options at (303) 623-7876.
• All performances are being sold at full capacity. By purchasing a ticket and attending the performance, you are acknowledging the risks of attending a live performance and certify that you are not experiencing COVID-19 symptoms or have been exposed to someone with COVID-19.
• To reduce physical contact between audiences and staff, we are asking ticket holders to use your e-mail tickets or your digital tickets — available 2-hours before your event in the My Upcoming Events section of your Colorado Symphony Account. Will Call and U.S. Mail delivery methods are still available upon request.
• Should any postponements or cancellations be deemed necessary, you will have many options including a full refund and the ability to store funds on your account to use on future performances.
• If you are concerned about attending, please contact our Box Office before your scheduled performance(s) to discuss options, from possible seating adjustments, to flexible exchanges, on-account credits and returns. Please Note: We are not able to offer exchanges or refunds on past performances.

• If you have a fever, are experiencing COVID-19 symptoms, or have been recently exposed to someone with COVID-19, please stay home and contact the Box Office for ticketing options and  alternatives.
• Please review, in advance, additional safety protocols and information from Denver Arts & Venues.
• Be sure to check your e-mail prior to heading to the venue. You will receive a reminder e-mail containing important information related to your show several days before the performance.
• We request you bring as few personal items as possible to your event. Minimal personal items will expedite your entry through security and safety screenings. Coat check is subject to availability.

• Audience members no longer have to show proof of vaccination or negative test for entry, and masks are optional.
• Global Plasma Solutions’ Needle Point Bipolar Ionization technology has been installed in the Boettcher Concert Hall HVAC system to clean indoor air. Visit globalplasmasolutions.com/how-it-works to learn more.
• Contactless sanitization stations placed throughout the lobby.
• Snacks and drinks may be purchased throughout the Boettcher Concert Hall lobby. Drinks may be brought into the Hall again; Food is not allowed inside the Hall.
• Check out what’s going on Before & After the Concert.