Who We Are
Our website address is: https://coloradosymphony.org
Our ticketing website address is: https://tickets.coloradosymphony.org
Information We May Collect
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home, business, or other physical address, a phone number, and an email address. We collect personal information from our website users and patrons only when such information is voluntarily provided to us, including, without limitation, in connection with inquiries about our services through the ‘Contact Us’ page, as part of signing up for our email subscriptions, or in the process of your business transactions with us.
How We May Use Your Information
If you provide us with personal information, we may retain and use that information for several purposes, including facilitating and otherwise addressing your inquiry, request, subscriptions, or business transactions and relationship with the Colorado Symphony. For example, we may use your personal information in order to respond to your questions or requests for information about the Colorado Symphony, its events and services. We may also use personal information to ensure compliance with our policies and applicable law.
With Whom We May Share Your Information
If you request a password reset, your IP address will be included in the reset e-mail. We may sometimes use other businesses to perform certain services for us, such as providing mailing services and processing inquiries. We may provide personal information to those businesses when that information is necessary for them to complete a requested transaction or otherwise perform their duties. The Colorado Symphony will take reasonable steps to ensure that these third-party service providers are obligated to protect personal information on Colorado Symphony’s behalf. The Colorado Symphony may share your personal information with other non-profit organizations for marketing purposes only. In the event that the Colorado Symphony is no longer in business, your personal information will be destroyed. We reserve the right to disclose such information when we believe in good faith that the law requires it.
From time to time, we may collect general, non-personal, statistical information about the use of the website, such as from what sites visitors are coming from when they visit our website, when they first visited our website, their IP address, how many visitors visit a specific page on the website, how long they stay on that page and which hyperlinks, if any, they ‘click’ on. We may use the IP address to infer information about such visitor, including its city and state. We collect this information through the use of ‘cookies’ and other tracking technologies, which are discussed in greater detail below. We collect this information in order to determine which areas of the website are most popular and to enhance the website for visitors. We may group this information into aggregate visitor data in order to describe the use of the website to our existing or potential business partners, sponsors, advertisers, or other third parties, or in response to a government request. However, please be assured that this aggregate data will in no way personally identify you or any other visitors to the Site.
Cookies and Other Tracking Technologies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
The security of your personal information is important to us. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. We restrict access to personal information to COLORADO SYMPHONY employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
If you become a COLORADO SYMPHONY patron, you will be able to access your account through the website with a unique password. Your access to and use of our website, together with all other aspects of your relationship as patron will be governed by your agreement with the COLORADO SYMPHONY. You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account.
We do not knowingly collect personal Information from anyone under 13 years of age. If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will make reasonable efforts to delete such information from our database.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Visitor comments may be checked through an automated spam detection service.
If you upload images or documents to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.