Ticketing Terms & Conditions
By submitting your order you agree to these terms and conditions, which apply to all ticket orders facilitated by the Colorado Symphony Box Office. Service fees apply to all ticket purchases. Performances in city-owned venues (like Boettcher Concert Hall) include a 10% Facilities Development Admissions Tax (Seat Tax) will be added, per ticket. This tax is assessed by the City & County of Denver.
Refunds and Exchanges
All sales are final. No refunds. Verify all information (title, date, time, seat selection, etc.) before purchasing tickets.
Subscribers may exchange tickets free of charge — one of the many subscriber benefits! Single-ticket holders may exchange for an additional fee ($5 per ticket). You may exchange tickets online, in person, or by phone for another performance within the same season. There is an additional cost if seating upgrades apply, and all exchange requests are subject to availability. You may also donate your tickets back to the Colorado Symphony and receive a donation receipt.
Concert Cancellations & Postponements
In the event that a concert is cancelled, postponed, or rescheduled ticket holders will be contacted via email with new event information (or ticket return instructions) as soon as possible. Unless notified otherwise, your tickets will be valid for the new event date. If you are unable to attend the new event date a refund will be issued upon request.
Please Note: Ticket service fees cover the cost of selling a ticket and are non-refundable.
Tickets purchased from a source other than Colorado Symphony may be lost, stolen, fake, or otherwise violate our terms or policies. Such tickets will not be honored.
The Colorado Symphony does not guarantee the authenticity of tickets purchased from any third party reseller (such as brokers or individuals). www.coloradosymphony.org is the official online ticketing provider for the Colorado Symphony.
Tickets may not be resold for more than face value. Colorado Symphony reserves the right to not sell a ticket to any person or organization if we have knowledge or reason to believe that the purchase is for resale above face value or would otherwise violate the Colorado Symphony terms, conditions, and policies. Ticket purchasers who are identified as having violated the terms, conditions, or policies or having purchased with the intent to violate the terms, conditions, and policies may have their accounts closed, tickets revoked, admission refused, delivery method change, and/or future purchases refused.