Concert Reminders

  We strongly recommend leaving plenty of time for downtown traffic, parking, security, and getting to your seats before the performance begins. We don’t want you to miss any of the music! Late arrivals will be seated during the first available break.

  Due to other performances in the Denver Performing Arts Complex (DPAC) and limited parking at the garage, we suggest arriving as early as possible and plan a backup parking location, or alternate forms of transportation.

  Entrances to the DPAC garage are located on Arapahoe Street (between 13^th and 14^th St.) and on 13^th Street (between Arapahoe and Champa St.) in downtown Denver. Boettcher Concert Hall is situated at the southwest end of the Denver Performing Arts Complex  — located at 14^th & Curtis Streets.

Parking & Location Alternative Parking

Security for Boettcher Concert Hall

To provide for the safety of all guests and employees at Boettcher Concert Hall and the entire Denver Performing Arts Complex, Denver Arts & Venues provides enhanced security measures at Boettcher Concert Hall. These security measures include Evolv contactless security screening and may include bag checks.

We encourage you to arrive up to an hour early, prior to the start of your event. This will alleviate congestion in all walk ways and entrances and will allow for proper screening. To review a full list of permitted and prohibited items, please visit artscomplex.com.

About Touchless Screening

Inside Boettcher Concert Hall, Buell Theatre and Ellie Caulkins Opera House, we have a touchless screening system that ensures safer, more accurate threat detection at a seamless pace to eliminate long entry lines. The technology identifies unknown metal objects on a separate digital monitor and notifies staff when secondary screening is necessary. If the device sounds an alert, you may be asked by staff to participate in additional screening before proceeding. Please note, things like a metal clasp or chain on a purse, or an eyeglass case can sometimes trigger the alert, so we appreciate your patience and understanding if you asked to participate in further screening. For additional information, please contact ArtsComplexPatronServices@denvergov.org.

  For fastest entry, have your tickets scanned directly from your mobile device!

E-mail Tickets

If you selected E-mail Tickets as your delivery method at purchase, your tickets will arrive in a separate email from your order confirmation and include a QR code for each ticket.

Account Tickets

Regardless of how you originally purchased tickets from us, all patrons can access tickets to scan directly from a mobile device via the My Upcoming Events page of your Account beginning 4 hours before the event. Detailed instructions are available here.

Account Login

Box Office & Will Call

The Colorado Symphony Box Office is inside the lobby of Boettcher Concert Hall, located at the southwest end of the Denver Performing Arts Complex. Allow plenty of time for ticket pick-up and parking. On performance days, Will Call ticket pick-up is typically located right outside the Box Office and lobby, and is busiest 30 – 45 minutes prior to the show. Please have your ID ready to help our agents find your tickets quickly. You may also pick up your tickets any time the Boettcher Concert Hall Box Office is open: Mon-Sat: 10:00 a.m. – 5:00 p.m.

  Access Mobile Tickets – Avoid the Crowd!

Regardless of how you originally purchased tickets from us, all patrons can access tickets to scan directly from a mobile device via the My Upcoming Events page of your Account beginning 4 hours before the event. Detailed instructions are available here.

Account Login

Join your Colorado Symphony for Preludes & Talkbacks — events to enhance your experience during Classics performances! These behind-the-scenes conversations about the concert are included with your ticket purchase.

Before & After the Concert

Held in the Bach Room of Boettcher Concert Hall, these family-friendly activities take place one hour prior to specific concerts. Check lobby signage for directions to our HalfNotes area. Activities are individually curated for each concert and will feature a unique craft!

HalfNotes Concerts — 2025/26 Season

Halloween Spooktacular! | Oct. 26, 2025
A Charlie Brown Christmas – LIVE! | Dec. 6-7, 2025
A Colorado Christmas | Dec. 12-14, 2025
Peppa Pig: My First Concert | Mar. 1, 2026
Star Wars: Return of the Jedi in Concert | May 22-24, 2026

We love when our patrons dress up, but please follow the guidelines put in place by the City of Denver, who operates Boettcher Concert Hall. Patrons are allowed to wear costumes that comply with the following stipulations:

• NO real, simulated, or perceived weapons will be permitted. Security personnel reserve the final decision authority on what is considered a weapon.
• NO realistic military, police, fireman, or security costumes will be permitted. Security personnel reserve the final decision authority on what is considered realistic.
• NO items that could be transferred onto the seats or other patrons clothing, i.e. excessive fake blood, make-up, face paint, glitter, etc.
• NO items that would obstruct another patron’s view and sightline to the stage.
• NO bulky costumes or costume items that would obstruct the aisles.
  Costumed patrons consent to searches of their person, which may include pat downs.

Items identified on or under costumes that could pose a potential security or safety concern must be stored away from Boettcher Concert Hall; these items will NOT be permitted to be checked into the coat check. Security personnel reserve the final decision authority on what is considered a security or safety concern.

All patrons must consent to a visual search of bags, purses, or backpacks. No such item larger than 24” wide and/or 24” tall and/or 12” thick will be allowed in the house of the theatre. These items will be allowed to be checked into the coat check. All patrons are encouraged to arrive early to this performance to accommodate these additional security measures to ensure you have a safe and enjoyable experience.

Check out our FAQs About the Symphony page, intended to help make your visit fun, memorable, and stress-free. Learn things like what to wear, when to clap, ticket prices, and other visitor info—perfect for newcomers!

Frequently Asked Questions